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We're here to help with all your MoneyGram services anytime you need. Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible.
Report Fraud
It's easy to report fraud online, simply use the form below selecting 'Report Fraud' in the type of request drop down section and provide details of the incident.
If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-269-4556 in order to have the transaction cancelled immediately.
To help us investigate and resolve your issue, please provide the following information when contacting us:
Your name and address
Daytime telephone number
Time you prefer us to contact you
8-digit transaction reference number
Details of the problem and resolution being requested
MoneyGram México, S.A. de C.V., Money Transfer with license number 21628 of November 15, 2012. MoneyGram®, the Globe and Getting Closer are trademarks of MoneyGram.. The rest of the brands are property of their owners.
