How to receive money?

How to Receive Money in Mexico

Your loved one sent you money. What's next?

Money was sent to your bank account.

  • You don't need to do anything. The money will be automatically deposited*!
  • Participant Banks: Banorte, Bancomer, Banamex, HSBC, Santander, Scotiabank and many others.

Money was sent for cash pickup in Mexico.

  • With thousands of agent locations worldwide, it's easy to receive money from a location near you.

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1. Find a location

Find a MoneyGram agent location in Mexico.

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2. Bring your information

Make sure you have your reference number and I.D. with you for pick-up.

  • Reference Number: Ask your sender for the reference number for the transaction. This number is on the receipt and included in confirmation emails for online transfer.
  • I.D.: You will need to bring a valid photo I.D. (passport, legal I.D.) and may also be asked to provide proof of your address (bank statement or utility bill).
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3. Receive your money

Hand the Reference number and your valid photo I.D. to the person at the counter, answer the questions related to your transaction and receive your money. That's it. All done!


* Timing of funds availability depends on destination country and is subject to banking hours and compliance with regulatory requirements.